Dialer App Remote Working Telemarketing

9 Reasons why you should autodial & 2 why you should not

It is an interesting question to answer, and quite honestly, I can see more advantages than disadvantages of the software for a calling agent. 

Let's start with the advantages of auto dialing.


Improved Productivity
As you are no more dialing calls manually, you are investing your time in more productive activities like winning a sale.


Automate workflows
Consider setting a lead as hot and an automatic email going to the person, or they move automatically to a higher level in your funnel ladder. An automatic call dialer like Calley can help you achieve this.


More calls, more connects
You can now reach out to more leads in the same amount of time.


More Conversions
Since you are no longer wasting energies in manual dialing, you are more focused on closing a sale that your leads can feel in your tone.


Process Oriented
An auto dialer software can help you to think about a process to follow. It streamlines your sales cycle with you to curving on crafting the right Sales Pitch.


Stronger Control on the Business
Since the Work is allotted to your agents from your panel and you get real-time reporting of work done, you are always in control of your business.


More transparency
Real-time reporting for calls done, pending and status of a lead gives you a clear idea of where your Call campaign is heading.


Lean approach
With reporting in hand, you can now make decisions based on Data, which improves your chances of success.


An auto dialer app like Calley gets installed on mobile phones of your agents who can then make calls even if they are working from home.

So we talked about 9 advantages of using an auto dialer software.

So what are the disadvantages of using an autodialer. 


Pause for the end-user
If you are using a predictive dialer for your outbound calling process, then the person You called gets a pause or a default tone as he answers the call. This is exactly why I’m not too fond of predictive auto dialers as this pause reduces your chances of conversion due to call abandonment by the prospect.


Calling a DND Number
Let’s say your team called a number which was in DND. What you do now, maybe the person you called, was forgiving for the first time, but what if another agent in your team called the same number again. To prevent this, your auto dialer software should have some kind of a DND Scrubbing option available.

If I weigh the pro’s and con’s of starting an outbound Calling campaign using an auto dialer software, then I am all game for it.

If you believe an Auto Dialer Software can help your business
or you can contact us on [email protected] for an online demo
Dialer App Remote Working Telemarketing

What are the Different Types of Auto-Dialing Modes?

An auto dialer software allows you to call your prospects using different dialling modes.
Different calling modes help you to manage different requirements. 

Dialing modes of Calley Automatic Call Dialer


Predictive Dialing
The Predictive Dialing mode where a server makes calls to the prospects, and as a prospect answers the call, it looks to assign this connected prospect to the next available agent. I, as a salesperson, will never recommend this mode of outbound dialing to anyone. Why? Simply because I do not want to lose on sales due to call abandonment by the prospect. The Waiting time between the calls is good enough for a prospect to realise he is going to speak to a call center agent, at which point he abandons the call before even hearing the pitch.


Power Dialing
A classic and high converting mode where the calls happen sequentially one after the other. The dialer dials a number, and the agent is ready to speak to the prospect. It offers better conversions than predictive dialing as you are not making a prospect wait. Instead, he is greeted by a real person as the call connects.


Preview Dialing
A dialing mode when an agent can see a list of numbers he wants to call. He can click on the phone number he wishes to call, and a call is placed. It is not precisely an auto dialing mode though you are not manually dialing a number. It is the best used if you are looking for scheduled calls or calling selective users out of a list


Uninterrupted Dialing
In all the above modes, you have to choose call dispositions at the end of each call. What if you do not want that and just want to dial thru a list of numbers with no post-call feedback.


App Mode Dialing
If you use an app like Textnow or skype or Google voice or 2nd line to make your business calls, then Calley autodialer solution now integrates with them, allowing you to route calls from the app instead of the mobile sim card. It is excellent if you do not want to share your personal mobile number with the prospect or make calls to a different geographic country.


WhatsApp Message Mode
Now, this is a mode that will help you send multiple WhatsApp messages to a list of prospects. You can create a message body, integrate variable for the name, number, email, and start with sending WhatsApp messages to the list.

Different calling modes in Calley Automatic dialer app are created to help you tackle your business need. An agent can choose from the available calling modes as per his requirement. when starting his outbound calling campaign.

Struggling to decide which auto dialer software to use for your calling agents
you can contact us on [email protected]
Dialer App Remote Working Telemarketing

5 Tips for Working Remotely

In this challenging and learning time, we all need to stay safe and practice social distancing. If you are working from home, I am sharing the digital tools you need and some tips to approach remote working effectively.


To move into remote working, you first need a good WiFi connection, a smartphone, or a laptop that enables you to manage emails, chat function, file sharing, and video calls.


Here are my five tips to ensure your productivity doesn't suffer.

  1. Have a dedicated workspace - Instead of working on a bed or sofa, try to work on a dedicated, comfortable place with a chair and table. It will prevent neck and back pains due to bad posture. 
  2. Eat healthy - No more excuses for gaining weight because of eating unhealthy food available in or around your office. Now is an excellent time to get fit with healthy home-cooked snacks and meals. 
  3. Try to get some exercise - You may not be able to go out for a walk, but you can still lift some weights or do yoga indoors to keep yourself energetic physically and mentally. A healthy body houses a healthy mind. 
  4. Take regular breaks - To prevent restlessness and fatigue, take small breaks. It improves productivity, attention level, and quality of work. Spend some time with family chit-chatting. Have some fun.
  5. Communicate more - This is the critical ingredient for remote working. The way you were able to communicate in a face to face meeting has changed. You will now need to make an extra effort to ensure the CORRECT message has reached the DESIRED audience, and they can EXECUTE it effectively.

    Emailing is excellent, but calling is more useful to build relationships and connect with your colleagues and customers. 

Even in these turbulent times, people we work with are willing to put their best foot forward. As humans, it is our nature to take on a challenge and prevail.  

Stay Safe, Stay Healthy.

If you have a sales team who is working from a remote location,
if you are looking for an auto dialer solution that offers transparency,
then Calley is just the solution for you. 

If you would like to discuss your home office setup with us
you can contact us on [email protected]