Categories
Cold Calling

Cold Calling Script Builder

As a sales executive, you are looking to close more deals but you never know when you shift from pushing prospects in your sales cycles to a Pushy Salesman.

Build a Cold Calling Script before you make a Cold Call.

PS: If you are a sales agent who makes outbound calls. If you need a solution which can automate that process for you and help you increase your productivity by 300% then take a FREE TRIAL of Calley PRO plan

Categories
Cold Calling

Auto Dialer App for Android & iPhone

Using features of the Calley auto dialer app on Android phone or iPhone, you can increase the productivity of your sales agents by reducing the downtime between calls. Your sales agent’s next call is dialed automatically as soon as they hang up an existing call. With features to save feedback at the end of each call, this app helps you segregate your calling lead data efficiently, making Calley the best auto dialer app for making outbound calls and lead management for your agents and you.

Why does your sales team need an Auto Dialer and not a Predictive Dialer?

Sales today is all about customer experience. If you ask a customer to pick a call and wait for the agent to answer, then you are making the biggest mistake and reducing chances of conversion for this lead.


This is why we created an auto dialer app for Android and iPhone. What it does allow is to call your lead and does not make them wait in the queue. You can use it for yourself or even for a team of agents who call on your behalf.

How do the Autodialer works?

It is very simple. To get started with the Calley Automatic Call Dialer, all you need to do is create an account, load numbers in your panel and then download the app on your phone. Log in to app and sync numbers to call. FINISH.

Do you know you can get a free auto dialer app for your Android and iOS phone in 2 minutes?

Start with a 7 days free trial of Calley PRO or Calley TEAMS Plan.

Categories
Cold Calling

2 minutes setup challenge for Auto Dialer App

Our CEO used to tell us that setting up an Auto Dialer App is a 2 Minutes task...

We Challenged him on the same

Working with Calley Auto Dialer App taught us that nothing is impossible. That we can do a huge number of outbound calls without breaking a sweat and still stay productive.

But 2 minutes, Seriously!!!

2 Minutes is doable, anyone can take 2 minutes out of his schedule to try a software which will save hours of his daily work. We optimised the Calley auto dialer app in a way that you take only 2 minutes to set up and start calling.

Start with Free auto dialer app account

Categories
Cold Calling

Announcing Calley’s Integration with Zapier.

We’re are super excited to announce our integration with Zapier ecosystem.


Zapier houses support integration with the world best CRM and marketing automation tools like Salesforce, HubSpot, NetSuite CRM, and many more.


Since we are integrated with Zapier, we are also seamlessly integrated with 1,500+ web’s top tools available on Zapier platform.

What you can do through our integration with Zapier


With the active integration, you can send or receive data between your app
and Calley-Automatic Call Dialer Panel.

Step 1 – Pull/Receive Data

Through a trigger, you can send data from your CRM to a calling list in Calley PRO or Calley TEAMS panel. You can even assign it to a particular agent as needed. As the numbers are added they will be available to you for an outbound call.

Step 2 – Push/ Send Data

You can push data from your Calley PRO or Calley TEAMS panel into your CRM. This will enable all your post-call feedbacks or call disposition to get synced with an activity list in your CRM.

How can I get Zapier Integration done on my account?

Zapier integration is available to Calley PRO & Calley TEAMS subscription at no extra cost.
You can click on the link below to start an integration process.

PS: If you are a Calley Personal user who wants to achieve more
and manage work effectively Click Here to Start a Free Trial

Categories
Cold Calling

Uninterrupted Calling Mode

We have newly launched an Uninterrupted Calling Mode on Calley Call Center Software App in addition to the Standard Calling Mode.

If you want to call a list of numbers without the need to save feedback at the end of each call then just switch to the Uninterrupted Mode.

This mode will zip through your list of calls, dialing numbers one by one without you even touching the phone.

How does the Uninterrupted Mode work?

The uninterrupted mode can be configured for a Call Delay. You can define the waiting period between each call after which it will automatically start dialing the next number.


The Uninterrupted Mode is available on both Calley Pro and Calley Teams users.

PS: If you are a Calley Personal user who wants to use the Uninterrupted Mode you can take a Free Trial of this functionality – Click Here to Start a Free Trial.

Categories
Cold Calling

Send Me More Information – a Boon or an Obstacle

This is a most common and safe approach which a prospects often use to end a sales conversation.
Pretty early on in the cold call, many prospects will ask you,

“Can you send me some more information? I’ll review it and get back to you.”


New sales persons readily oblige and they send out the email, and that’s it. Maybe one or two follow-ups, and they file the lead away as a lost cause.

Why do you hear “Send Me More Information” objection?
These are some of the main reasons why you are most likely hearing the “Send me some information” objection at the close of your sale. When you have all these bases covered, you’ll drastically reduce or even eliminate this objection.

You aren’t speaking with the right person.
You didn’t clearly and concisely present the plan to the prospect.
You didn’t properly determine the prospects needs, expectations and budget.
The prospect is unclear how your solution will resolve their issues.


How do you get past “Send Me More Information” objection?
To get past this objection a sales person should ask for what information is needed and how it can be helpful. If you say

I’d be happy to send you some information. Could you spare a few minutes on the phone so I can best determine what information would be most useful?

With this question you are asking for a few seconds of their to answer the question in a “Yes” or a “No”

One of the three will happen next 🙂


If they don’t respond at all, you’ve lost nothing. You can still send some information (although it’s probably not going to matter)


​Or

If they answer “NO”, then you know that this person probably isn’t a potential prospect and you’re probably wasting your time pursuing them.


Or


If they answer “YES”, then you’ve gotten a commitment. Then and only then do you attempt to set an appointment for the call.


Keep in mind that “Send Me More Information” may be the next step in your sales script but the prospect qualifies only if you are putting this question to him. In case you reach to this position early in your call then it is an Objection to be dealt with.

Happy Calling To You!

Categories
Cold Calling

Convert a Cold Call to Future Prospect

A COLD CALL is the most dreadful task for a sales representative. We might have removed the pain of dialing manually but the agony of rejection by a total stranger still persists.

Successful Sales Representative are not moved by this rejection and continue doing the calls without overthinking about this rejection.

Do they convert all the leads they call ? “NO”
But certainly they have better conversion rates.

What is it that makes them Successful?

So let's assume  you are a sales representative who just called a prospect. Which of the two scripts below, do you believe will help you convert more?

Sales Script 01

Sales Script 02

Surely Script 2 will have higher chances of future conversion as compared to Script 1

There are few things you can learn from the above scripts.

If you have the email id of your prospect, you can use it effectively for future conversions.

Your prospect may not need your services today but can become your customer in future or might refer you to another prospect.

If the prospect doesn’t need your services / product today, it doesn’t mean they will never need it.

A simple hack of asking an email id will help you create a sales pipeline from your first cold call onwards. It will also give you a sense of achievement as you are gaining something at the end of each call
“A MEETING OR AN EMAIL ID”

Happy Calling to You!

Categories
Cold Calling

10 Must Read Books for Cold Calling Techniques

getcalley

01 – Smart Calling: Eliminate the Fear, Failure, and Rejection from Cold Calling

Author: Art Sobczak
Amazon Rating: 4.8
Date Published: April 8, 2013

getcalley

02 – Fanatical Prospecting: The Ultimate Guide to Opening Sales Conversations and Filling the Pipeline by Leveraging Social Selling, Telephone, Email, Text, and Cold Calling

Author: Jeb Blount
Amazon Rating: 4.7
Date Published: September 20, 2016

getcalley

03 – Power Phone Scripts: 500 Word-for-Word Questions, Phrases, and Conversations to Open and Close More Sales

Author: Mike Brooks
Amazon Rating: 4.7
Date Published: June 26, 2017

getcalley

04 – The Cold Calling Survival Guide

Author: Wendy Weiss
Amazon Rating:
4.7
Date Published:
January 1, 2014

getcalley

05 – Cold Calling Techniques (That Really Work)

Author: Stephan Schiffman
Amazon Rating:
4.4
Date Published:
January 1, 2014

getcalley

06 -The Complete Idiot’s Guide to Cold Calling

Author: Keith Rosen
Amazon Rating:
4.3
Date Published:
August 3, 2004

getcalley

07 – Take the Cold Out of Cold Calling

Author: Sam Richter
Amazon Rating:
4.1
Date Published:
July 9, 2009

getcalley

08 – The 60 Second Sale: The Ultimate System for Building Lifelong Client Relationships in the Blink of an Eye

Author: July 9, 2009
Amazon Rating:
4.3
Date Published:
January 1, 2014

getcalley

09 – Cold Calling for the Clueless

Author: Ceridwyn Ruenheck
Amazon Rating:
4.0
Date Published:
July 16, 2018

getcalley

10 – The Ultimate Startup Guide to Outbound Sales

Author: Steli Efti
Amazon Rating:
4.1
Date Published:
June 1,2015

Categories
Cold Calling

How to create a Sales Script?

When doing sales call you need to create an environment where both you and your prospect are comfortable. A simple sales script can help you achieve this and empower you to have a natural conversation with your prospect.

Follow the below steps when creating a sales script

01 – Identify the product or service you would like to ultimately sell to the prospects.
This is the most important step as at this point you will need to identify the service you are selling and the best customer fit. You are creating your customer persona/profile in your mind.

02 – Find out information of prospect.
In this step, consider the different types of prospects you’ll be selling to. You can certainly create one sales script that works for every type of prospect — but it’s more effective to adapt your questions and points to the specific prospect.

03 – Identify Benefits for the specific prospect
List down how your product will help the specific prospect to grow business, increase productivity, reduce time and cut cost etc.

04 – Identify the Pain Points You Solve
Build a list of pain points to discuss by looking at the benefits you identified in the previous step. For each benefit, there is usually a related pain point that is resolved, minimised, or avoided.

05 – Create a List of Powerful Questions.
The best salesperson is the one who asks the best questions. To develop a strong list of questions, look at each pain point identified in point no. 4. Use one or two questions per pain point to determine if it’s a relevant challenge for the prospect

Here’s a sales script blueprint you can adapt,
modify it as per your need:

Step 1: Introduction
Hello, I am Manish from “GetCalley”.

Step 2: Value Statement
I’m calling some businesses/start-ups in the area to find out if they are a good fit for our product, an automatic call dialler “Get Calley”

What we do is we provide companies/start-ups with “Get Calley” an automatic call dialler to call their database of prospects without spending too much time and effort.

Step 3: Response
If the potential customer says:

“Yes”- I’d say, “Great! Tell me about your xyz process.”
“Maybe”- I’d say, “Interesting. Tell me about your xyz process.”
“No” – I’d say, “Okay. Tell me about your xyz process.”


Step 4: Qualifying
What is your current cold calling process?
Who are your customers?
How do you feel about the amount of time it currently takes you to call prospected leads?
How much delays in calling prospects to impact sales targets?

Keep in mind that it is always better to plan your sales call by creating a sales script.
You will look dumb if you are caught off guard by your prospect which will surely lead to a loss of sales.

“MAKE A SALES SCRIPT FOR YOURSELF TODAY”

Categories
Cold Calling

Give a Leader to your Team

We know that as your team grows, it becomes more complex to manage. A bigger team needs more managers and better reporting system to ensure that the business is going in the right direction.

To improve sales teams productivity and to have higher levels of engagement with them, we at Calley have introduced a new user type “Calley Team Leader” for Calley Teams subscription. As a Calley Team Admin, you can now create a sub-account for Team Leaders. You can assign specific agents to these Team Leaders for effective monitoring and feedback.

How to create a Team Leader?

As a Team Leader, you can access all the functionalities available to a Team Admin, but it is limited to the set of agents assigned to you.

The Team Leaders functionality is available to Calley Teams subscribers.

PS: Are you a Calley Personal user who has a Team of agents? If you are looking for a solution that can help you run and manage an Outbound Calling Campaign then take a free trial of this functionality. Click here to Start a Free Trial of Calley Teams subscription.