Categories
Telemarketing Dialer App Remote Working

8 Ways to Overcome Sales Objections…

A sales objection is a reply by a lead that prevents the advancement of that lead to your sales process's next level.

Or In layman terms.

It is the reason why I will not want to buy the product from you at this particular time.

Objections are Good

If you focus and think, then a sales objection is a good sign. It offers you an opportunity to engage with your client instead of a direct dismissal. It is an opportunity for you to know more about your prospects' needs and create an offer for the solution you sell.

Sales objections are unavoidable

You are not good because you can sell better; you are good because you can better tackle your sales process objections.


No matter how you do it, a sales objection will always be there.


You may spend hours forming a perfect pitch, framing sentences filling it with emotions. But if you did not plan for objection handling, your conversions will plummet.


It will be too naive for you to think that you will not face any objections from your potential buyer. Plan for objection handling just like you plan for at perfect pitch.

Here is a list of few common and frequent sales objections.

  • There is no money.
  • We are already dealing with other vendors.
  • I am getting it at a cheaper cost somewhere else.
  • I am not the decision-maker.
  • It is not needed right now.
  • I have never heard of your company.
  • Call me back next quarter.
  • I do not understand your product.
  • I am happy the way things are.
  • I am not able to see the potential for ROI.

How can you overcome these sales Objections?

Objecting is a Buyer's right. To solve and answer them, satisfactorily is your duty.

These are eight strategies I have found to be effective in overcoming sales objection.

  • Carefully, listen to an objection
  • Understand an objection analytically
  • Resolve objection in real-time
  • Be to the point with a clear response
  • Affirm to the satisfied objection
  • Create a reply focussing on the biggest objection
  • Maintain a document for Objection Management
  • Make an objection list as per market

The best path to be a master of overcoming strategies is to prepare yourself while selling the product or service. Keep in mind that you are not losing sales while mastering the sales objection and its handling.

An Auto Dialer App can help you call more numbers in less time to experiment with your objection handling and see which works best
or you can contact us on [email protected] for an online Demo
Categories
Dialer App Remote Working Telemarketing

Autodial Unlimited USA Numbers using Calley & TextNow

Hey!

Let’s say you live in India or Philippines, and you have your target audience in the USA where you want to make calls and book appointments or sales.


OR


Let’s say you live in the USA and do not want to use your personal number to make calls to your leads.

But..

There is one thing in common, you have a vast list to call, and you need a way to automate the calling process.

 

Worry NOT!

I have just the solution for you. 
It is easy to use and cost-effective at the same time.


I am excited to announce that Calley integrates with TextNow enabling auto dialing of calls using TextNow.
You can say that Calley is not just an auto dialer app but also a TextNow Autodialer Solution.


Checkout the steps below to see how you can Autodial using TextNow.

Step 1 - Signup for Calley by Clicking Here 
Signup Calley Dialer
Step 2 - Once registered login to your web panel. 
Login Calley Web Panel
Step 3 - Create a New List and load numbers in the same using Standard or Power Import, or you can use an existing list too.  
Ad New List
Step 4 - Once the numbers are added to the list head to your mobile phone. In case you do not have the app yet you can download it by clicking here.   
Download Calley Autodialer App
Step 5 - Login to the app using the same credentials as of your web panel. 
Login Calley
View Calley Dashboard on Mobile Phone
Step 6 - Once logged in load a list from the server you wish to call.  
Step 7 - On the Android Phone now go to Settings > Apps & Notifications.
Step 8 - In 'App & Notifications' click on the 'Default Apps' and then on 'Phone App'.   
Step 9 - If you already have TextNow installed then you should be able to see the same on this page.  If you do not see it there then you will need to download and install TextNow App. You can do that by clicking here.  
Step 10 - Set TextNow as your default dialer for now. Head back to Calley AutoDialer App.    
Step 11 - Click Start Calling, all your calls will not be routed thru TextNow Mobile app

Conclusion

Using this feature, you can easily set up a remote contact centre for your business or mask your original number from being shown to the leads you call.

Start an International Call Center on your mobile
Wait no more if you want to target your clients in the USA.
Start a Call Center right from your mobile using Calley Call Center Software
Free Trial for Calley Auto Dialer
or you can contact us on [email protected] for an online demo.
Categories
Dialer App Remote Working Telemarketing

Send Bulk WhatsApp Messages from your Phone

As a business owner, I had felt a need for a tool by which I can send out Whatsapp messages to my prospects in bulk.

There are many tools available, but most of them use techniques which do not guarantee delivery, Charges per message cost, they are unreliable or too costly.

They send messages out of a server; hence there is no way for your prospect to call you back or write back to you by replying to the same message.

Wait No More..!

Calley now offers a WhatsApp only mode wherein you can use the Calley auto-dialing app to send WhatsApp messages to your list of prospects right from your mobile phone. No Per message cost, No server configurations, As simple as 1, 2, 3.

 

Send Unlimited WhatsApp Messages.
 Do you have a list of contacts to whom you want to send out a whatsapp message.
Free Trial for Calley Auto Dialer
or you can contact us on [email protected] for an online demo.
Categories
Dialer App Remote Working Telemarketing

9 Reasons why you should autodial & 2 why you should not

It is an interesting question to answer, and quite honestly, I can see more advantages than disadvantages of the software for a calling agent. 

Let's start with the advantages of auto dialing.

1.

Improved Productivity
As you are no more dialing calls manually, you are investing your time in more productive activities like winning a sale.

2.

Automate workflows
Consider setting a lead as hot and an automatic email going to the person, or they move automatically to a higher level in your funnel ladder. An automatic call dialer like Calley can help you achieve this.

3.

More calls, more connects
You can now reach out to more leads in the same amount of time.

4.

More Conversions
Since you are no longer wasting energies in manual dialing, you are more focused on closing a sale that your leads can feel in your tone.

5.

Process Oriented
An auto dialer software can help you to think about a process to follow. It streamlines your sales cycle with you to curving on crafting the right Sales Pitch.

6.

Stronger Control on the Business
Since the Work is allotted to your agents from your panel and you get real-time reporting of work done, you are always in control of your business.

7.

More transparency
Real-time reporting for calls done, pending and status of a lead gives you a clear idea of where your Call campaign is heading.

8.

Lean approach
With reporting in hand, you can now make decisions based on Data, which improves your chances of success.

9.

Portability
An auto dialer app like Calley gets installed on mobile phones of your agents who can then make calls even if they are working from home.

So we talked about 9 advantages of using an auto dialer software.

So what are the disadvantages of using an autodialer. 

1.

Pause for the end-user
If you are using a predictive dialer for your outbound calling process, then the person You called gets a pause or a default tone as he answers the call. This is exactly why I’m not too fond of predictive auto dialers as this pause reduces your chances of conversion due to call abandonment by the prospect.

2.

Calling a DND Number
Let’s say your team called a number which was in DND. What you do now, maybe the person you called, was forgiving for the first time, but what if another agent in your team called the same number again. To prevent this, your auto dialer software should have some kind of a DND Scrubbing option available.

If I weigh the pro’s and con’s of starting an outbound Calling campaign using an auto dialer software, then I am all game for it.

If you believe an Auto Dialer Software can help your business
or you can contact us on [email protected] for an online demo
Categories
Dialer App Remote Working Telemarketing

What are the Different Types of Auto-Dialing Modes?

An auto dialer software allows you to call your prospects using different dialling modes.
Different calling modes help you to manage different requirements. 

Dialing modes of Calley Automatic Call Dialer

1.

Predictive Dialing
The Predictive Dialing mode where a server makes calls to the prospects, and as a prospect answers the call, it looks to assign this connected prospect to the next available agent. I, as a salesperson, will never recommend this mode of outbound dialing to anyone. Why? Simply because I do not want to lose on sales due to call abandonment by the prospect. The Waiting time between the calls is good enough for a prospect to realise he is going to speak to a call center agent, at which point he abandons the call before even hearing the pitch.

2.

Power Dialing
A classic and high converting mode where the calls happen sequentially one after the other. The dialer dials a number, and the agent is ready to speak to the prospect. It offers better conversions than predictive dialing as you are not making a prospect wait. Instead, he is greeted by a real person as the call connects.

3.

Preview Dialing
A dialing mode when an agent can see a list of numbers he wants to call. He can click on the phone number he wishes to call, and a call is placed. It is not precisely an auto dialing mode though you are not manually dialing a number. It is the best used if you are looking for scheduled calls or calling selective users out of a list

4.

Uninterrupted Dialing
In all the above modes, you have to choose call dispositions at the end of each call. What if you do not want that and just want to dial thru a list of numbers with no post-call feedback.

5.

App Mode Dialing
If you use an app like Textnow or skype or Google voice or 2nd line to make your business calls, then Calley autodialer solution now integrates with them, allowing you to route calls from the app instead of the mobile sim card. It is excellent if you do not want to share your personal mobile number with the prospect or make calls to a different geographic country.

6.

WhatsApp Message Mode
Now, this is a mode that will help you send multiple WhatsApp messages to a list of prospects. You can create a message body, integrate variable for the name, number, email, and start with sending WhatsApp messages to the list.

Different calling modes in Calley Automatic dialer app are created to help you tackle your business need. An agent can choose from the available calling modes as per his requirement. when starting his outbound calling campaign.

Struggling to decide which auto dialer software to use for your calling agents
you can contact us on [email protected]
Categories
Remote Working Telemarketing Work From Home

Work From Home Automatic Dialer (WFH Automatic Dialer)

Work from home or Remote Working was a challenge for us until a few days back, but today it is the New Normal. 

Thanks to the internet, which has made it easier for us to run a business from a remote location. 

We designed Calley so that it frees you from any geographical limitation; it will work till the time you have your phone and an internet connection. You do not even need your laptop. Just your phone will suffice if you are making calls.

A wide variety of features help you manage your work from home business effectively, without the expenses of having an office. 

Calley is the best automatic dialer for a work from home business. 

Monitor your agents

You can see realtime reports of what your agents are doing right on your web panel. You can track productivity  & conversions.

Different modes for Different needs

Since it works on your mobile phone, you do not need any new hardware or capital investments. Just install it and start calling.

Schedule Call Reminders

If you wish to set a reminder of a call in the future, you can manage it directly out of your Calley Autodialer Mobile App.

No Special Hardware Required

Since it works on your mobile phone, you do not need any new hardware or capital investments. Just install it and start calling.

Customisable Dispositions

You can make custom workflows for your post-call feedback. This enables you to manage & qualify your leads effectively. 

No Anytime, Anywhere

Call your leads right from your mobile phone. You do not need a laptop & a headset to make calls. 

Start your 
7-day trial

Try the Best WFH Dialer. Not only does it solves your problem of managing remote teams, but it helps you manage your business without the expense of office setup. 

Categories
Dialer App Remote Working Telemarketing

5 Tips for Working Remotely

In this challenging and learning time, we all need to stay safe and practice social distancing. If you are working from home, I am sharing the digital tools you need and some tips to approach remote working effectively.

PRE-REQUISITES

To move into remote working, you first need a good WiFi connection, a smartphone, or a laptop that enables you to manage emails, chat function, file sharing, and video calls.

5 TIPS FOR WORKING REMOTELY

Here are my five tips to ensure your productivity doesn't suffer.

  1. Have a dedicated workspace - Instead of working on a bed or sofa, try to work on a dedicated, comfortable place with a chair and table. It will prevent neck and back pains due to bad posture. 
  2. Eat healthy - No more excuses for gaining weight because of eating unhealthy food available in or around your office. Now is an excellent time to get fit with healthy home-cooked snacks and meals. 
  3. Try to get some exercise - You may not be able to go out for a walk, but you can still lift some weights or do yoga indoors to keep yourself energetic physically and mentally. A healthy body houses a healthy mind. 
  4. Take regular breaks - To prevent restlessness and fatigue, take small breaks. It improves productivity, attention level, and quality of work. Spend some time with family chit-chatting. Have some fun.
  5. Communicate more - This is the critical ingredient for remote working. The way you were able to communicate in a face to face meeting has changed. You will now need to make an extra effort to ensure the CORRECT message has reached the DESIRED audience, and they can EXECUTE it effectively.

    Emailing is excellent, but calling is more useful to build relationships and connect with your colleagues and customers. 

Even in these turbulent times, people we work with are willing to put their best foot forward. As humans, it is our nature to take on a challenge and prevail.  

Stay Safe, Stay Healthy.

If you have a sales team who is working from a remote location,
if you are looking for an auto dialer solution that offers transparency,
then Calley is just the solution for you. 

If you would like to discuss your home office setup with us
you can contact us on [email protected]