We are very serious about your privacy
Thank you for choosing to be part of Getcalley.com by C S TECH INFOSOLUTIONS PRIVATE LIMITED (“company”, “we”, “us”, or “our”). Getcalley.com is committed to protecting the privacy of visitors to this site (the “Site”).
If you have any questions or concerns about our policy, or our practices with regards to your personal information, please contact us at C S Tech Infosolutions Private Limited, Bhive WorkSpaces, 8th Floor, Brigade Summit, Brigade Metropolis, Mahadevapura Main Road, Bengaluru, Karnataka - 560048. Or email us on - [email protected].
The mobile application or the web panel or software can be used in the following manner.
All the Calley Subscriptions "Personal", "Pro" and "Teams" will need a subscriber to access them on the Web Panel / Site (https://app.getcalley.com) as well as on the App (hosted on Android or iOS Stores).
The user makes calls on a Calling List / Contact List that can be uploaded only thru the web panel / Site via
A Calling List / Contact List is a list of leads that the user intends to call automatically. The list cannot be loaded from the App and the App cannot sync the address book contacts of the phone with the site.
The App allows a user to make calls and save call dispositions at the end of the call for which it needs the user to provide the following permissions:
The user if required can use Calley ACD for the following purposes with the data stored on the Web Panel / Site and App
In order to access this Site, you must first complete the registration process. During the registration process, we collect personal information such as your name, phone, country of operations and email address. Once you complete and submit your registration, you have opted in to receive email communication from us.
We also collect personal information when you choose to use certain other features of the Site, such as making purchases or electing to receive text messages about upcoming promotions or events.
When you choose to use these additional features, we require you to provide additional personal information such as your billing and shipping addresses and credit card information, and we may request additional personal information such as your shopping preferences and demographics.
However, cookies are necessary to access the Site.
If you choose to invite an individual as an affiliate to join Getcalley.com, you will need to provide his/her name and email address. Getcalley.com stores this information to confirm qualifying orders attributable to your account and to track the results of the invitation referrals.
Please refer to the list of information we collect:
We process your personal information for these purposes in reliance on our legitimate business interests, in order to enter into or perform a contract with you, with your consent, and/or for compliance with our legal obligations. The information collected is used for multiple purposes described below :
We may permit certain trusted third parties to access your information in connection with their performance of services to maintain and operate the Site and certain features on the Site. For example, we may use third parties to host the Site; operate various features available on the Site; send emails; analyse data; provide search results; manage subscriptions; tracking of orders; processing of payments and assist in fulfilling your orders.
Also, we may share personally identifiable or other information with our parent, subsidiaries, divisions, and affiliates.
We may transfer personally identifiable information as an asset in connection with a proposed or actual merger or sale (including any transfers made as part of an insolvency or bankruptcy proceeding) involving all or part of our business or as part of a corporate reorganisation, stock sale or other change in control.
We reserve the right to disclose information in order to comply with a subpoena, court order, administrative or governmental order, or any other requirement of law, or when we, in our sole discretion, believe it is necessary in order to protect our rights or the rights of others, to prevent harm to persons or property, to fight fraud and credit risk reduction.
We use non-personally identifiable information in the aggregate, so that we can improve the Site and for business and administrative purposes. We may also use or share with third parties for any purpose aggregated data that contains no personally identifiable information.
We will only share information with your consent to comply with laws, to protect your rights and to fulfil business obligation. Following are the instances where we disclose your information.
We do not share or resell your information or data that you have uploaded on the Site or App.
We use the following terms in the application and their meanings.
Calling Agents \ Callers \ Agents \ Users
These are users who have the Calley Mobile App installed on their mobile phones and are making the calls from the devices.
Calley Autodialer Mobile App \ App
Calley Mobile App hosted on the Google Play Store or Apple Store that can be downloaded by the user to make calls.
Call List / Calling List / Contact List
This is the list of leads or numbers uploaded by you (in case of Calley Personal or Calley PRO Subscriptions) or by the Team Admin (in case of Calley Teams Subscription) which is available for the Calley Mobile App user to make calls from the mobile app (Android or iOS).
Using Calley you can not load numbers from your mobile phone or upload contact list from your mobile phone.
Calley mobile app reads the time between each call to find out the call duration for the calls made by the calling agents. The user who has installed the Calley App (Android) needs to accept the call duration permission so that the reporting against the calls made is generated in the Calley Web Panel. The call duration logs read are updated for the calls mode on the Calley Web Panel hosted on getcalley.com
We are committed to protecting the information we receive from you. We follow reasonable technical and management practices to help protect the confidentiality, security and integrity of data stored on our system. While no computer system is completely secure, we believe the measures we have implemented reduce the likelihood of security problems to a level appropriate to the type of data involved.
The Site encrypts your credit card number and other personal information using secure socket layer (SSL) technology & tokenization of credit cards to provide for the secure transmission of the information from your PC to our servers. In addition, only those employees and third parties who need access to your information in order to perform their duties are allowed such access.
If you are a registered user, you may access and update your registration information and your preferences to receive email or other communications from us by sending an email to [email protected]. Please note that your friends and contacts may still choose to send email invitations to you. Any user who receives an email invitation to join the Site may choose not to receive such invitations in the future by following the instructions in the email invitations and, in addition, if you are a member, you may also choose not to receive such invitations by changing your preferences as indicated above. We will take commercially reasonable steps to implement your opt-out requests promptly, but you may still receive communications from us for up to ten business days as we process your request.
While we make efforts to accommodate requests to restrict our use of your information, we reserve the right to delete all or any portion of customer information if we are not able to reasonably accommodate a requested restriction.
We do not solicit any personal information from children. If you are not 18 or older, you are not authorised to use the Site and App. Parents should be aware that there are parental control tools available online that you can use to prevent your children from submitting information online without parental permission or from accessing material that is harmful to minors.
Revised Date : 28 Nov 2023