Say No!
to Manual Dialing

Agents Included [?] User LicenceUser licences included in your Calley Subscription.

1 Agent

1 Agent

5 Agent

Calls Per Day [?] No. of CallsPer day, the number of calls you can make.

25 Calls

No Limits

No Limits

Calling Lists [?] No. of Calling ListsThe number of call lists you can have uploaded & activated in your account.

1 List

No Limit

No Limit

List Size [?] No. of Leads per ListThe number of leads you can upload in one call list.

50 Records

2,000 Records

10,000 Records

Lists Per User [?] No. of Lists per userThe number of call lists you can upload against an agent in calley teams subscription.

1 List

No Limit

No Limit

Standard Import [?] Standard ImportLoad Leads thru an XLSX, XLS or CSV file right from the web panel.

Power Import [?] Load 100,000 recordsLoad as many as 100,000 leads at once using XLSX, XLS or CSV files from your web panel.

Google Sheet Import [?] Sync Leads from Google SheetsCreate automated sync of the Calling List with a Google Sheet. You keep adding leads to the Google Sheet, and Calley will sync them automatically with the Web panel, Mobile app.

Call Dispositions [?] Call FeedbackCreate custom post-call feedback or dispositions for tagging leads at the end of a call.

Re-Churn Call List [?] Re-Churn Call ListRe-churn a calling list according to the call dispositions or an entire calling list.

Edit Scheduled Calls [?] Edit Scheduled CallsSee the scheduled future calls in the Calley web panel and mobile App. Edit scheduled calls for the date and time of the call.

DNC / DND Filtering [?] DNC / DND FilteringCreate and manage a Do Not Call numbers list from the web panel. You can even mark a call as DND on the post-call feedback page to prevent accidental calling in future.

Custom Fields in Call List [?] Custom Fields in Call ListSupport up to 10 extra & configurable custom fields in the Calley App.

Add Leads Manually [?] Add Leads ManuallyAdd Leads to call manually into a calling list.

Lead Distribution [?] Lead DistributionLead distribution to multiple agents automatically in the case of a Calley Teams subscription.

Migrate Data Agent wise [?] Migrate Data Agent wiseShift data from one agent to another if the agent is on leave or left the organisation.

Power Dialling Mode [?] Dial numbers automatically one by oneCall numbers in your list sequentially. Just load the list of numbers you wish to call & CalleyACD will dial them automatically.

Preview Dialling Mode [?] You see the number and click to callThere is a dialling mode where you can see a list of numbers you wish to call. To call a number, click on it.

Call from Browser [?] Make calls thru the Desktop computerYou can make calls from your desktop computer by using your web browser. If you have the Calley ACD app installed on your phone, you will be able to place calls through the app.

Uninterrupted Dialling Mode [?] No Distractions just keep dialing automaticallyAn Auto Dialing mode without distractions or feedback requests. Continually dial your leads and speak to them in real-time.

App Dialling Mode [?] Autodial using third party apps tooYou can use App-Dialing mode to call using multiple third-party apps, including Google Voice, Skype, Zoiper, Textnow, etc.

Whatsapp Only Mode [?] Automate Whatsapp Message sending using CalleyACDSend Whatsapp Messages directly from your mobile device to your list of leads.

Scheduled Calls [?] Scheduled CallsSchedule a call back to the lead in the future. On the scheduled date, Calley will remind and connect the call automatically.

Call Pausing [?] Call PausingCalling an existing list can be paused to take a break and resumed later.

Skip Calls [?] Skip CallsYou can skip a call and jump to the next lead in the calling list.

Call Multiple Numbers of Same Lead [?] Call Multiple Numbers of Same LeadIf you have multiple phone numbers to call for the same lead, you can do so easily.

SMS Notifications [?] SMS NotificationsSend an SMS notification to the lead at the end of a call. The Web Panel allows you to create and manage Message Templates.

Email after call [?] Email after callAfter a call, send an email to the lead. From the Web panel, you can create Email Templates & configure SMTP Server.

Whatsapp Messages [?] Whatsapp MessagesSend a Whatsapp message to your leads at the end of the call. Message templates can be created and managed from the web panel.

Today’s Scheduled List [?] Today’s Scheduled ListYou can see the calls scheduled for today using the Calley Mobile App.

Incoming Calls Tracking [?] Incoming Calls TrackingWith the Calley ACD app installed on your phone, you can track incoming calls and log them.

Calling Dashboard [?] Calling DashboardCalley's mobile app and web panel both provide calling dashboards for your account.

Call Analysis Graphical Reporting [?] Call Analysis & Graphical ReportingThe web panel and mobile app offer graphs for calls made.

Agent Wise Call Reporting [?] Agent Wise Call ReportingYou can check out call reporting for agent-wise calls with a Calley Teams Subscription.

Feedback Wise Call Reporting [?] Feedback Wise Call ReportingDetermine whether the call was made according to the Feedback or Call Disposition type.

List Wise Call Reporting [?] List Wise Call ReportingAnalyze call reporting data based on a calling list with an analysis of actions taken.

Gamification Dashboard [?] Gamification DashboardA dashboard with gamification features for agents and administrators to boost motivation.

Zapier Integration [?] Zapier IntegrationUsing Zapier, Calley can be integrated with a wide range of CRMs.

Open API [?] Open APIIntegrate Calley directly into your custom workflow or CRM with an open API.

Web Hooks [?] Web HooksWebhooks are used for the instant import and reporting of data.

Call Recording [?] Call RecordingAgents can record calls on their mobile apps and sync them with Google Drive.

Google Sheet Sync [?] Google Sheet SyncYou can export call summaries or detailed call logs into Google Sheets from Reportings.

Send Emails via SMTP [?] Send Emails via SMTPYou can send emails through an Email Id configured on your phone or your own SMTP server.

Send SMS via API’s [?] Send SMS via API’sUtilize an SMS API or your phone to send SMS messages to your leads.

Team Admin [?] Team AdminIt applies to Calley Teams Subscriptions. The user is the primary admin of the account and can manage agents, leaders, lists, and templates.

Team Leader [?] Team LeaderIt applies to Calley Teams Subscriptions. As a sub-user of the team admin, the team leader has access to reports and actions for his agents.

Team Creation [?] Team CreationIt applies to Calley Teams Subscriptions. The admin can create a team of agents and assign a team leader.

Team Dashboard [?] Team DashboardTeam Admins can access a single dashboard to view all agent reports within the Calley Teams subscription.