Why we made CALLEY?
We had been trying to optimise time spent on activities done by our team. We found that the Sales, HR and Event teams were wasting a lot of productive time in manually dialling numbers. Beyond that keeping a track of what is prospective and what redundant was a challenge.
Top of that the were also loosing time on managing multiple formats of output reports post the outbound call campaign they were running.
We realised that we needed a solution that can help us do this more effeciently and convert our team from a boring tele caller profile to a highly energetic achieving team.
CALLEY saved us time hence allowing a user doing 40 – 50 calls a day to 150 – 200 calls a day.
It helped us standardise output formats of reports that was needed by department heads.
It helped us keep a track on what is done and what needs to be done in a outbound call campaign.